Didn't get your login email?
You ordered, but no details have arrived yet.
About 2 minutes4 steps
You'll need
- The email address you ordered with
- 1
Give it 20 minutes
Activation usually takes 15–20 minutes after payment. When we're busy, allow a few hours.
- 2
Check spam and promotions
Our emails sometimes land in spam, junk or the Promotions tab. Search your inbox for “Tdot”.
- 3
Reply with your device
For trials, our team asks which device and app you use. Reply to that email so we can send the right details.
- 4
Still nothing? Contact us
Email or call us with your name and order number, and we'll sort it out.