Setup centre · online
Get connected in minutes
choose your device → follow the steps → watch
- Guides
- 13
- Device types
- 5
- Average setup
- ~5 min
01 // before you start
Run a quick system check
Tick these off and your setup goes smoothly the first time.
System check
0/4 READY
02 // choose your device
What are you watching on?
Pick your screen for step-by-step instructions.
- ~10 MIN
Firestick
Install an IPTV app on your Firestick and sign in.
4 stepsStart →
- ~5 MIN
Android box & XTV Air Pro
Get watching on an XTV Air Pro or any Android TV box.
4 stepsStart →
- ~5 MIN
MAG box
Add our portal to your MAG box using its MAC address.
4 stepsStart →
- ~5 MIN
Formuler box
Connect a Formuler box with MYTVOnline.
4 stepsStart →
- ~10 MIN
Samsung & LG Smart TV
Watch straight on your Smart TV with an IPTV app.
4 stepsStart →
No device yet?
Get the XTV Air Pro
A 4K box that arrives ready. Plug in, sign in, watch.
$165 · shop now →
03 // your login, decoded
What's in your welcome email
Every guide asks for these details. Here's what each one means — the real values come from our team by email.
- SERVER_URL
- = http://your-server-link:portPaste it exactly — include http:// and the port number.
- USERNAME
- = sent-by-tdotCase-sensitive. Watch for extra spaces.
- PASSWORD
- = ••••••••Type it exactly as in the email.
- PORTAL + MAC
- = for MAG & Formuler boxesWe activate your box's MAC address, then you add the portal link.
04 // apps
Already have an app?
Sign in to the most popular IPTV players.
05 // troubleshoot
Something not working?
Most problems are fixed in two or three minutes.
- Fix buffering or freezingThe picture stops, stutters or keeps loading.
- Fix “Invalid details” errorsThe app says your login is wrong.
- Didn't get your login email?You ordered, but no details have arrived yet.
- One channel shows a black screenMost channels play, but one won't load.
- “Too many connections” messageThe app stops or logs you out when someone else is watching.
- TV guide is emptyChannels play, but there's no what's-on information.
help when you need it
Stuck? We'll help you finish.
Tell us your device and app, and our Toronto team sends you the exact steps.